What is ToolsRock CRMm?
ToolsRock CRMm= Customer Relationship Management and Marketing platform, is a one stop shop marketing and management platform. Niskey and it’s developers place the ToolsRock CRM all in ONE place, your marketing, your customer management, your newsletter, your autoresponders, your website, your blog, your social media tools, video share, and so much more.
Wikipedia describes CRM as a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes-principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments.
CRM -vs- CRMm
Niskey ToolsRock CRMm platform integrates robust marketing system to help the enterprise identify and target potential clients and generate leads to generate into sales. A key marketing capability is tracking and measuring multichannel campaigns, including email, search, social media, telephone, direct mail, and capture pages. Metrics monitored include clicks, responses, leads, deals, and revenue. Niskey also supersedes by marketing automation and Prospect Relationship Management (PRM) solutions which track customer behavior and nurture them from first contact to sale, often cutting out the active sales process altogether.
What is ToolsRock CRM integration?
Simply put, ToolsRock CRM integration is building your website and ToolsRock CRM to function together seamlessly. Instead of using your ToolsRock CRM to just be a system that retains customer information based on manual entries, ToolsRock CRM integration promotes your ToolsRock CRM to work double-time, automatically bringing in valuable customer lead data directly into your ToolsRock CRM using information already found on your website!
Aside from the benefits mentioned above, ToolsRock CRM integration with your website helps streamline the sales process as leads come in through your site. Fields such as name, company, e-mail and phone are typical areas that will be populated from your site to your ToolsRock CRM, and in most cases, you’ll be able to pinpoint when the lead visited your site, what they looked at, where else they visited and what information they requested – all viewable in a single area! Other custom fields are usually welcome in integration, depending on the needs of your company.
Why do I need ToolsRock CRM integration?
No matter what you or your company does, you must retain your customer’s and your prospect’s information, and this is where a ToolsRock CRM can be extremely valuable. A ToolsRock CRM can help you be better prepared, delegate tasks more easily, monitor company performance and spot customer trends as they happen. Your website is, in most cases, the face of your company, asking your audience to view information, comment on it, download it, and ask for additional resources. Utilizing ToolsRock CRM integration to capture their requests is ideal, as more and more customers look increasingly online to engage in company interaction.
How do I get started?
We recommend an all in one system for your ToolsRock CRM solutions ToolsRock would be the best ToolsRock CRM for your business, what kind of information your company requires, how the integration process works, and what steps to take to get you you streamlining customer interaction right away.